Shipping policy

Shipping Policy

Welcome to Mammoth Force, your trusted source for your male performance tools. Below are the details of our shipping policy to help you better understand our processes and services.

1. Shipping Destinations

We currently ship to the United States, Canada, UK, Italy, Spain, Germany and Australia

2. Processing Time

  • All orders are processed within 24 hours (Monday to Friday 1pm PST). All weekends orders are processed and shipped on Monday. 

3. Shipping Times and Costs

United States

Update April 2026: Shipping note: USPS has implemented a temporary rate increase (through Jan 2027) due to higher transportation costs. We’ve kept our rates as competitive as possible

  • Standard Shipping:
    • Delivery Time: 3-6 business days (zone dependant)
    • Cost: $6.99
  • Free Shipping:
    • Delivery Time: 3-6 business days (zone dependant)
    • Cost: Free All orders over $50.00

Canada

  • Standard Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: $15.99 CAD

Europe

  • Standard Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: €4.95
  • Free Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: Free All orders over €39.99

United Kingdom

  • Standard Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: £4.00
  • Free Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: Free All orders over £39.99

Oceania

  • Standard Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: $8.00
  • Free Shipping:
    • Delivery Time: 6 to 12 business days
    • Cost: Free All orders over $56.99 AU

4. Order Tracking

All processed orders include an automated email sent to you with your order tracking number. Should you notice a delay in tracking, please email support@shopmammothforce.com and we will kindly assist you.   

5. Customs Fees and Taxes

  • USA: State sales tax or import fees charged.
  • Canada, Europe: Sales tax added at checkout based on province + import fees. 

6. Lost or Damaged Items

If your order is lost or arrives damaged, please report the issue to us immediately (preferably within 48 hours). We will assess the situation and provide appropriate compensation or a replacement.

If your USPS tracking number shows "Delivered" but you have not received your package, please follow these steps before contacting us:

1) Check your mailbox, parcel locker, front porch, and any other areas where mail may have been left.

2) Ask family members, roommates, or anyone else in the household if they accepted the package.

3) Check with nearby neighbors, as packages are occasionally delivered to the wrong address.

4) Contact your local USPS Post Office and provide them with the tracking number. Since the delivery scan is recent, they can often place a trace on the package and speak directly with the carrier who handled the delivery.

Please note that USPS occasionally scans packages as "Delivered" before they physically arrive. In many cases, the package is delivered within 2-3 business days after the delivery scan appears. In rare situations, a package may be misrouted and can take up to a week or longer to arrive.

We kindly ask for your patience while USPS investigates the shipment. As the package is in the possession of USPS and delivered by their carriers, we do not have access to additional delivery information beyond the tracking details provided.

Requests for an immediate refund or replacement will not be approved until the USPS investigation process has been completed and sufficient time has been allowed for the package to arrive.

7. Contact Information

For any inquiries related to shipping, feel free to contact us:

  • Phone: 1-888-745-8398
  • Email: support@shopmammothforce.com
  • Address: 5242 Argosy Avenue , Huntington Beach, CA, 92649

8. Policy Updates

We may update this policy from time to time. Any significant changes will be communicated to you via email or posted on our website.

Thank you for choosing Mammoth Force! We’re here to make your shopping experience seamless and enjoyable.